Finance · Operations · Administration

KH OperationsBusiness Support Solutions

Dependable, behind-the-scenes business support for freelancers and small business owners — so you can focus on what you do best.

What I do

Practical business support for companies that need someone organized, responsive, and detail-focused.

I help businesses stay organized, financially accurate, and professionally supported through payroll, payables, administration, online communications, and day-to-day operations management.

Whether you need dependable back-office support, payroll coordination, bookkeeping organization, or help keeping projects moving — I can step in and make things easier.

10+
Years experience
4
Service areas

Services

Tailored support across finance, operations, administration, and communications — designed to free up your time and keep your business running smoothly.

📋

Business Administration Support

Reliable behind-the-scenes support so you can focus on running and growing your business. I help streamline daily operations by managing administrative tasks, financial organization, and communication systems.

  • Accounts payable & receivable
  • Payroll coordination
  • Employee documentation
  • Holiday & benefits tracking
  • Data entry and reporting
  • Process & workflow setup
💼

Financial & Payroll Administration

Accurate and organized financial systems are critical for any business. With over a decade of experience, I help businesses stay on top of their numbers and maintain organized records.

  • Payroll administration
  • Vendor payments
  • Expense tracking
  • Financial reporting support
  • Commission tracking
  • CRA documentation preparation
💬

Online Communications & Customer Support

Clear communication builds trust with customers and strengthens your brand. I support businesses with customer service and digital communication management for a professional online presence.

  • Customer email support
  • Website content updates
  • Social media management
  • Online store admin (Shopify & WooCommerce)
  • Marketing coordination
🗂

Business Operations Consulting

Need help improving your systems or organizing your processes? I work with business owners to create efficient workflows and systems that simplify operations and reduce stress.

  • Workflow improvement
  • Administrative system setup
  • Operational organization
  • Staff process training
  • Business support strategy

Flexible support options

Businesses can work with me in a way that fits their needs — no one-size-fits-all packages.

Hourly consulting

Pay only for the time you need — ideal for targeted tasks or one-off projects.

📅

Monthly packages

Ongoing support on a retainer — consistent help you can count on every month.

🎯

Project-based work

Scoped support for a specific goal — a system setup, a process overhaul, a launch.

Quick admin assistance

Fast, light-touch help when something needs taking care of right away.

Behind KH Operations

KH
Operations
Finance · Operations · Administration
Serving freelancers & small businesses

Hi, I'm Kate Hicks

With 10+ years of hands-on experience across finance, administration, customer support, and digital communications, I bring both structure and adaptability to growing businesses.

I started KH Operations because I know how overwhelming the back-office side of running a business can be. My goal is simple: take those tasks off your plate so you can focus on the work you're truly great at.

I work with freelancers and small business owners who need a reliable, organized partner they can trust with the day-to-day — whether that's a few hours a month or ongoing support.

Finance Operations Administration Payroll Shopify & WooCommerce CRA documentation 10+ years experience

Get in touch

If you're looking for dependable support to help your business run smoothly, I'd love to help. Book a consultation or reach out to discuss your specific needs.

Whether you have a specific project in mind or just want to explore what support could look like for your business, I'd love to hear from you.

🌐
Available remotely